Passive Collection of Information
When you visit the website, we automatically collect browser information and your apparent internet protocol (“IP”) address of your internet service provider (“ISP”) and/or your computer, if your computer has an IP address assigned directly to it. This information is collected for all website visitors and is stored in our web logs. We make use of “cookies”, session variables or similar technology to collect information about your use of the website. We store this information in the database maintained on our servers and on those of the Hosting provider. We do not make the database available to third parties. By visiting or using the website, you are consenting to have your personal information transferred to and processed in Canada, in the United States, in The Netherlands and in Italy.
User Submitted Information
Depending on how you use the website, you may provide us with different types of personal information. When submitting a form to us to request information, for support or simply to give us your feedback, you are required to provide us with your email address and your full name. You may also choose to provide us with additional personally information such as your physical or mailing address, phone number, various demographic information, credit/debit card or bank information in order for us to fulfill services you have requested voluntarily.
How We Use Information
We use the personal information you voluntarily share with us to offer the various services on the website. We may occasionally use your email address to send you notifications regarding new services offered on the website. User privacy is our core value. That is why we take various steps to protect your personal identity when you interact on our website. We use the passively collected information to diagnose problems, as well as to improve the content, features, and services available on the website. We do not share your personal information with third parties for marketing purposes; and we do not send you unsolicited third party communications for marketing purposes. We or our users may provide links to third party website, which may have different privacy practices. We may also share your personal information with third parties if it is necessary to deliver specific services. We are not responsible for, nor do we have any control over, the privacy policies, practices or contents of those third party website, and encourage all users to read the privacy policies of each and every website visited.
When We May Disclose Information
We may disclose personal information if required to do so by law or if we believe in good faith that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may also disclose information if we believe in good faith that such disclosure is reasonably necessary to protect the safety of any individual or the general public or our rights or any third party. In the event of a change in ownership, or a merger with, acquisition by, or sale of assets to another entity, we reserve the right to transfer all user information, including e-mail addresses, to a separate entity. We will notify users (by means of a posting on the website or by e-mail, whichever we chooses at its own discretion) of such a transfer. Should you not wish to migrate your account to the new owner, you must deactivate the account upon notification of the transfer.
Collection of Information by Third-Parties and Sponsors
Collection of Information from Mobile Devices
When using our smartphone applications certain features like our newsfeed may collect additional non-personal data from you including, without limitation, device, platform, hashed MAC address, device operating system version and/or generated device identifier information; this data is used to support internal operations only. We may collect country and/or city information so that we can send push notifications at more convenient times.
Our Commitment To Data Security
We use industry standard security measures to protect the information under our control against risks of loss, unauthorized access, destruction, misuse, modification, or inadvertent or improper disclosures of information. These risks, however, cannot be completely eliminated and we therefore cannot guarantee complete security. We have provided password protection for your account. Please keep your password secure at all times. We encourage you change passwords often.
Our Commitment To Children's Privacy
The website are intended for users aged thirteen and older. We do not knowingly collect or solicit personal information from anyone under the age of thirteen. If you are under thirteen you may not use the website or open an account with us. Any information collected from a child under age thirteen will be deleted from the website. We advise any minors between the age of thirteen and eighteen to ask their parents for permission before opening an account on the website and before sending any information about themselves to anyone over the Internet.
How To Access Or Correct Your Information
You may, at any time, contact us to change or update the personal information you have voluntarily given to us (email address, full name, telephone number). You may also contact us to opt out of receiving email notifications from us. As well as to remove your personal information from our live database, however, your personal information may be retained in our backup files and archives. You can decline to submit personal information to any of our features or services, in which case we may not be able to provide those features or services to you.